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Refund Policy

Returns

Something not right? No problem. Let us know, and we’ll get it straightened out. Here at BabyFlake we make returns simple. 

  1. You have 30 days to return your BabyFlake purchase from the day you received your item(s).
  2. All returns must be in new condition with all tags attached and unused.
  3. Contact our customer service team about your return. In your correspondence, please make sure to include the:
  • First and last name of the purchaser
  • Reason for return
  • Order number (this can be found in your original order confirmation email)
  • What item(s) are being returned
  1. Finally, please send your return to the nearest fulfillment center agreed upon in our correspondence, using a trackable mailing method (such as UPS, FedEx, etc.). Please note that we are not responsible for goods that get lost in transit if a trackable method is not used. 

    *The price of return shipping is the full responsibility of the customer. 
Refunds
Once your return is received, we will process your refund within 3-5 business days. 

Still not sure on our refund policy? Drop us a message!
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